24 hours a day, 7 days a week.
Send us an email to [email protected] indicating your name, customer number, telephone contact and your question or suggestion. We will respond to you as soon as possible, within a maximum period of 4 working days.
How can I receive information from RockBoyz via email?
You will regularly receive information from all RockBoyz promotions if you subscribe to the RBZ Newsletter that will be active when filling in the field at the bottom of the page.
When will I receive my order?
You will receive it within 15 days, or within a maximum of 8 * working days if you request the Special Delivery. If an article is not available, we will inform you of its status.
What is the discount coupon? Where can I find it?
You can find discount coupons from our partners, social networks and by contacting us.
Can I choose more than one promotion/coupon?
You can only choose one promotion/coupon per order. However, you can make multiple orders by choosing a different offer in each one.
What expenses do I have to pay?
You will only pay once the costs of packing and shipping to order. If you want to know all the shipping costs in detail, you can access them on the purchase page. And do not forget that when making the advance payment is cheaper and more comfortable.
How can I correct data or ask questions about my order?
For questions, modifications and tracking of your order, you can contact us through the available methods.
How do article exchanges and returns work?
See the following page.
1 - Ireland
The shipping costs for all Ireland are 5.80€
2 - Rest of the world
The shipping costs for all rest of the world are 7€
3 - Purchases with a value equal to or greater than 60€
RockBoyzStudio respects your privacy and protects your personal data. Therefore, the data you transmit to us will be kept with the utmost confidentiality.
SECURE PAYMENT AND CONFIDENTIALITY OF DATA
The RockBoyzStudio website has Verisign SSL Security Certification, which guarantees complete confidentiality of your data thanks to the most advanced encryption technologies (128-bit SSL). When placing an order online, your personal and banking data is protected by SSL protocols before being sent through the Internet, so it is impossible that they can be withdrawn or intercepted. After receiving and processing your request, your data remains protected in our database, and is available for you to consult, modify or delete if you so wish, as provided by law.