Free shipping on all orders

BY EMAIL

24 hours a day, 7 days a week.
Send us an email to [email protected] indicating your name, customer number, telephone contact and your question or suggestion. We will respond to you as soon as possible, within a maximum period of 4 working days.

How can I receive information from RockBoyz via email?

You will regularly receive information from all RockBoyz promotions if you subscribe to the RBZ Newsletter that will be active when filling in the field at the bottom of the page.

When will I receive my order?

You will receive it within 15 days, or within a maximum of 8 * working days if you request the Special Delivery. If an article is not available, we will inform you of its status.

What is the discount coupon? Where can I find it?

You can find discount coupons from our partners, social networks and by contacting us.

Can I choose more than one promotion/coupon?

You can only choose one promotion/coupon per order. However, you can make multiple orders by choosing a different offer in each one.

What expenses do I have to pay?

You will only pay once the costs of packing and shipping to order. If you want to know all the shipping costs in detail, you can access them on the purchase page. And do not forget that when making the advance payment is cheaper and more comfortable.

How can I correct data or ask questions about my order?

For questions, modifications and tracking of your order, you can contact us through the available methods.

How do article exchanges and returns work?

See the following page.

1 - Ireland

The shipping costs for all Ireland are 5.80€

2 - Rest of the world

The shipping costs for all rest of the world are 7€

3 - Purchases with a value equal to or greater than 60€

We offer free shipping for purchases with a value equal to or greater than 60€

DATA PROTECTION

RockBoyzStudio respects your privacy and protects your personal data. Therefore, the data you transmit to us will be kept with the utmost confidentiality.
The data collected are, in compliance with the provisions of Act No. 67/98 of October 26, Law of Protection of Personal Data, processed automatically in our user service and are intended for shipments related to your order, your catalog request, use of cookies, administrative support, statistics, sending of commercial proposals of the trade marks and transfer to third parties for the purposes of direct marketing. Its supply is optional, having the right to oppose its treatment, as well as its transfer to third parties, and also has the right to request its rectification or elimination. If you do not want your data to be processed for the above purposes or if you do not want your data to be provided to third parties, to receive useful information from other companies, just contact us with your name, surname, address and customer email.

 


 

SECURE PAYMENT AND CONFIDENTIALITY OF DATA

The RockBoyzStudio website has Verisign SSL Security Certification, which guarantees complete confidentiality of your data thanks to the most advanced encryption technologies (128-bit SSL). When placing an order online, your personal and banking data is protected by SSL protocols before being sent through the Internet, so it is impossible that they can be withdrawn or intercepted. After receiving and processing your request, your data remains protected in our database, and is available for you to consult, modify or delete if you so wish, as provided by law.